Join us for a FREE AFP webinar at John F. Kennedy University.

Happy donors are generous donors, but what makes donors happy? Donor relations guru Wayne Olson shows you how to find new donors and tap into the things that make them happy to get bigger and better donations.

Participants will:

Learn how to look at donor relations from the customer service lens
How to discover what makes donors happy
How to shepherd the best experience for donors

This Web/Audioconference series is presented locally by the East Bay Community Foundation, the Association of Fundraising Professionals–Golden Gate Chapter, and the Sanford Institute of Philanthropy at John F. Kennedy University. All sessions qualify for CFRE continuing education credits.

Date and Time

  • Wednesday, February 13, 2019
  • 10:00AM - 11:00AM
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  • Online
Wayne Olson is a trainer, author and speaker. His books include The Disney Difference. Wayne has worked with many organizations to improve their donor and customer relations with excitement, humor and energy.