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BUS5320 Enterprise Relationship Management

Course Description

Program management is becoming a core competency of organizations because large-scale product development, business enterprise systems’ development, organizational expansion and change usually involve multiple, interrelated projects. Effective management entails consistently communicating with internal and external stakeholders associated with the various projects, managing the relationships with project managers, recruiting team members, and procuring the needed financial resources and materials. With the multicultural nature of the global workplace as the context, this course introduces the core concepts of program management, and critically examines the issues and practices regarding the management of contracts, the supply chain, customer relationships, outsourcing and off-shoring.