211 is a toll-free, three-digit phone number that provides information on many different local health and social services. Calls are answered 24 hours a day, 365 days a year by trained information and referral specialists in your area.
Youth in Crisis
If you are in trouble or need help, text “safe” and your current location (address/city/state) to 69866. TXT 4 HELP is a 24-hour text-for-support service offered by National Safe Place to help teens access immediate help and safety. Within seconds, users will receive a message with the closest safe place location and contact number for the local youth shelter.
Contra Costa County
- Homeless Adult Services: If you seeking emergency shelter in Contra Costa County call the Homeless Hotline at 800-799-6599.
- Homeless Youth Services: If you are a teenager seeking shelter, food, health care services, or any other support call 800-610-9400 or email firstname.lastname@example.org.
- Homeless Outreach Program: If you are interested in helping the homeless in Contra Costa County you can call Doug Stewart at 925-812-3510 or visit the website.
Contra Costa Crisis Center/ Suicide Prevention:
Crisis and Suicide: 800-833-2900
Contra Costa County Regional Medical Center:
Anyone in Contra Costa County struggling with a mental or emotional crisis can get help 24 hours a day at:
Psychiatric Emergency Services
Contra Costa Regional Medical Center (north side)
2500 Alhambra Avenue
For emergencies and referral information call 888-678-7277 any time, day or night. The call is free.
Rape Crisis Center:
For immediate help, call 800-670-7273 for 24-hour crisis counseling. This center provides in-person support, which includes accompaniment to hospitals, police interviews, and legal proceedings.
STAND (Against Domestic Violence):
STAND! has a 24-hour crisis help line that can help victims of domestic abuse talk through their situation, find a safe place to stay, learn about support groups, connect them with programs, or provide other information.
Crisis Hotline: 888-215-5555
Child and Family Services (CFS):
400 Ellinwood Way, Pleasant Hill, CA 94523
Central County 925-646-1680
East County 925-427-8811
West County 510-374-3324
Alameda County Social Services:
Child Abuse Hotline: 510-259-1800
Adult Protective Services:
24-Hour Elder Abuse Hotline: 866-225-5277 (866-CALL-APS)
Emergency Housing: If you are in need of immediate emergency shelter and housing assistance, please contact: Eden Information & Referral at 510-537-2552 or the Bay Area Helpline at 800-273-6222.
Rape Crisis Center:
24-Hour Hotline, English and Spanish: (510) 845-7273
Crisis Support/Suicide Prevention: 24-hour crisis line: 800-309-2131
A Safe Place Domestic Violence Services:
A Safe Place offers shelter, counseling, and assistance with housing/work. For 24-hour crisis line: 510-536-7233.
Santa Clara County Social Services:
This website addresses and provides information about numerous social services in Santa Clara County: Child Protective Services, Susceptive Child Abuse Reporting, Elderly/Dependent Adult Abuse, Safe Surrender Baby Alternative, and Foster Youth Services.
For the Child Abuse & Neglect Center 24-hour hotline use the following phone numbers:
Central County: 408-299-2071
North County: 650-493-1186
South County: 408-683-0601
Silicon Valley FACES Victim Witness Assistance:
Silicon Valley FACES Witness Assistance program helps reduce the trauma of violent crimes by empowering and assisting victims, witnesses, and significant others in reconstructing their lives. This group provides advocacy, support, and referrals for victims of all ages. They can be reached through their website, or by phone at 408-295-2656.
Santa Clara County’s Adult Protective Service:
Call 800-414-2002 or 408-975-4900.
Elder Financial Abuse:
Call 855-323-5337 or 408-792-2525
Rape Crisis Center:
For immediate help, call 408-287-3000 or 650-493-7273 for 24-hour crisis counseling. This center provides in-person support, which includes accompaniment to hospitals, police interviews, and legal proceedings.
Emergency Psychiatric Services:
Emergency Psychiatric Services (EPS)
871 Enborg Lane
San Jose 95128
Next Door Solutions to Domestic Violence:
Next Door’s programs and services are free-of-charge and designed to empower victims and their families. With a short-term goal to provide safety and a long-term aim to prevent abuse, Next Door’s programs and services include victim advocacy, shelter and housing, support groups, and children and youth programs. Call 408-279-2962
Call 408-539-2100 and select option 1 if you are homeless or at risk of homelessness. Call Santa Clara County shelter hotline at 800-774-3583 for pre-recorded information in English and Spanish on shelter availability for single men and women, families, and youth.