John F. Kennedy University




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Registration Information

Register Early
Pre-registration ensures your place in the course(s) you want and helps minimize the cancellation of courses due to insufficient enrollment.

We offer five easy ways for you to register.

Online
Register securely online using our “Shopping Cart” feature available on each course page. For detailed instructions on how to use our online Shopping Cart, please see our FAQs.

Phone
Call (800) 557-1384 with your course information and credit card ready.

Mail
Complete the Registration Form and mail to:
JFK University–CE
100 Ellinwood Way, S205
Pleasant Hill, CA 94523

Fax
Complete the Registration Form and fax it to: (925) 969-3155.

In-person
Stop by our CE Department located at:
100 Ellinwood Way, S205
Pleasant Hill, CA, 94523
Our office hours are Monday-Friday, 9 a.m. – 5 p.m.

Payment may be made by check, credit card (Visa, MasterCard or American Express) or money order. Please make checks payable to JFKU-CE. All returned checks are subject to a processing fee of $30.

Registration Cancellation
Should you choose to withdraw from a course PRIOR to the course start date, you may either request a refund (minus a $20 processing fee) or transfer into another course within the current catalog cycle without penalty one time. If subsequent transfers are necessary, an administrative fee will be charged. For either option, you must contact Continuing Education by phone (800.557.1384) or e-mail conted@jfku.edu at least one (1) business day BEFORE the course start date.

Refunds
If you select a refund, you will be mailed a check for the amount of your registration fee, minus a $20 processing fee. Absolutely no refunds will be granted for online courses.

Course Transfer
If you choose to transfer into another course, you may apply the full registration fee to another CE course of your choice within the current catalog cycle. Course transfers are only available at the time of cancellation, and are limited to one transfer per registration without paying an additional processing fee of $20.

Late Arrival
If you arrive late you will not earn CE credit. You may apply your registration fee to another course as long as you call our office within 48 hours. If you do not contact us within 48 hours, you will forfeit your registration fee. Note: APA requires FULL attendance of each course in order to earn CE credit.

No-Show
If you have enrolled for a course and fail to attend without notifying us, you will forfeit your registration fee.

Discounts
We know how important continuing education is to professionals, and we are happy to offer discounted rates to you and your colleagues for most of our courses. This is a great opportunity to experience one or more of our offerings this session.

10 percent Affiliate Discount: Alumni, faculty, students, and staff of JFK University and National University will receive a 10 percent discount on any eligible CE course.

10 percent Active Duty & Veteran’s Discount: U.S. Military with Active Duty or Veteran Status will receive a 10 percent discount on any eligible CE course. Just provide a copy of your military ID or DD214 form the first time you register for a course.

10 percent Multi-course Discount: Individuals who register for three or more eligible courses simultaneously will receive a 10 percent discount on each of those courses. Should you choose to withdraw from a course (s) that leaves you with 2 or less from the original registration, the discount will be voided.

10 percent Group Discount: Three or more participants who register for one course or multiple courses simultaneously are eligible to receive a 10 percent discount on each course. Payment information must be given at the time of registration. Group discounts cannot be issued retroactively, and all group members must register at the same time to secure the discounted rate. If any participant in a discounted group cancels his/her registration, the discount will be voided. Group registrations must be mailed together in one envelope with the appropriate payment information. You may also register for a Group Discount by calling us at 800.557.1384. Group discounts are not available through online registration.

Discount Eligibility
Online courses, co-sponsored courses, and conferences are NOT eligible for discounts. All other onsite courses in this catalog are discount-eligible.

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John F. Kennedy University is an affiliate of the National University System.