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CNS5012 Effective Communication A: Emotional Dynamics

Course Description

This course introduces basic principles and practices of effective communication. Since emotional intelligence is a cornerstone of effective communication, students learn about affect theory and emotional scripts, and learn to apply these theories personally in service of greater self-awareness. Topics include emotional intelligence, affect theory, emotional scripts, emotional triggering and reactivity, presence, centering, listening skills, and discriminating between content and process.