CJL3200 Change Management: Contemporary Civic and Public Leadership
This course examines the historical roots of change in society and its acceleration over time. Students will be able to identify the origins of change management models, and analyze different change efforts in terms of key change criteria. Students will determine similarities and differences among the various change management models, and analyze leadership requirements to balance change in the organization. Students will apply models of change to short-term and small-scale change as well as long-term, large-scale change. Students will assess resistance to change and develop useful strategies to overcome resistance to change in the organization. Students will develop a plan for managing change, e.g., roles and responsibilities, customizing to the culture, and cultivating buy-in.